Availability and Delivery
All Herringbone & Sui products are built to order. Delivery time will vary from product to product and cannot be guaranteed. An indicative time period is approximately 28 working days including shipping.
If you are not completely satisfied with the garment you have received, you can return it to the address mentioned on our website. To be considered eligible for return, all orders must be postmarked to Herringbone & Sui within 7 days of a customer receiving their order. Returns are not accepted for custom sizes or custom designs. However, alterations can be made. Herringbone & Sui will only accept returned products that are in good and unworn condition. We have the right to deny the issuance of a refund to an order that is believed to be previously worn or damaged. Herringbone & Sui will not accept products that have been altered or adjusted in any way. Customers are responsible for return shipping charges.
You agree that any use on the site is at your own risk and Herringbone & Sui is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Whilst we try to ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any Product or Service that you have ordered from Herringbone & Sui, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the Product or Service, you will receive a full refund. All prices are inclusive of Indian VAT. For shipments outside of India, you will be solely responsible for calculating and paying any and all taxes, customs duties, fees, etc. imposed by the destination country in relation to the Product(s) or Services. Delivery costs may be charged in addition; such additional charges are displayed where applicable and included in the total cost.
All prices are including VAT. Payments may be made by Master Card, Visa, and American Express. The safety of your Credit Card information is of paramount importance to us. We do not store any credit card information and your payment details are automatically encrypted when you enter them. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Products will not be dispatched, and Services will not be performed, until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
Trademark, Copyright and Restriction
This site is controlled and operated by Herringbone & Sui. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on www.herringboneandsui.com web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Herringbone & Sui tries to be as accurate as possible. However, Herringbone & Sui does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. In the case of our customisation application, the final shirt may differ slightly from that of the image being designed.
Inaccuracies and Typographical Errors
The information of the Herringbone & Sui web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. In the event that there are typographical inaccuracies on the part of the Herringbone & Sui, you may return it with the original Herringbone & Sui packing receipt. Please see our Return Policy.
Herringbone & Sui values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. Herringbone & Sui recognizes that it must maintain and use customer information responsibly. We will not rent, give or sell your personally identifiable information to any outside organisation for that organisation's own use without your consent. Your data will not be provided to third parties for marketing. We do not store any credit card information.
Our liability related to your use of the website and/or our products is limited only to the value of the goods sold to you.
Your measurements will be stored with us for future reference. We add a "loosing" margin based on the selected fit: A) Regular Fit: We add 4" to the Chest and 2.5" to the Waist Measurement. B) Slim Fit: We add 3" to the Chest measurement and 2" to the Waist measurement.
Send A Garment
Herringbone & Sui is not responsible for any damage / loss to your garment in shipping it to our offices. The garment will be returned along with your order, and in the same condition that we received it. Your order will be delivered within 21 days of us receiving your sample.